A virtual PBX receptionist is one who works remotely receiving incoming calls and routes them elsewhere. And, yes, these positions are available as work at home jobs for moms! Such are frequently advertised as call center positions or as virtual receptionist jobs. From time to time, you’ll find them in our job leads section, as well as advertised elsewhere on the web.

Virtual PBX Companies Are Changing the Game

Gone are the days of old-fashioned, costly call centers. Of course, some of these dinosaurs are still in operation, but the industry is definitely changing. Using special software, virtual PBX centers can now be established almost anywhere in the world. While traditionally the hardware used in PBX systems required workers to all be stationed in one location, virtual PBX software has now created more options for business owners who can save money and broaden their virtual PBX recruitment efforts by allowing receptionists to work virtually from home!

Things You Should Know About Virtual PBX Jobs

Be aware that many virtual PBX jobs hire virtual receptionists as independent contractors instead of as employees. As such, a virtual receptionist is expected to have her own equipment, such as a compatible computer system and a special quality headset. There are also no benefits offered if hired as an independent contractor.

Also, it should be noted that some virtual PBX companies and call centers even require workers to pay for their own training. We’ve shared our thoughts about this practice in a previous post, so we won’t repeat ourselves here, but it’s up to you whether or not you choose to go this route. One agency in particular, Arise, requires workers to pay for training. The request to pay for training or training materials is usually a red flag when searching for work at home jobs for moms, as most of these ads are work at home scams. Yet, Arise isn’t a scam and, in fact, they remain one of the most popular sources for work at home jobs for moms despite the fact that they charge for training.

Virtual PBX jobs also require a quiet environment and, often, rigid work hours. It’s not unusual for these hours to include evenings and weekends. Moms with small children may not find this too easy to juggle, but, for others, working at home as a virtual PBX receptionist can be a pretty steady, solid gig.

Do You Have Virtual PBX Experience?

Have you done virtual PBX work before? How would you rate this work against other types of work at home jobs for moms? If you are now or have ever been a virtual receptionist, we’d love to hear from you!

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